Accelerating Sales Growth
“Mastering Sales Skills in Nepal: Elevate Your Success with Our Sales Training and Marketing Course”
Accelerating Sales Growth is a holistic program organized by Frontline Consult Pvt. Ltd. that elevates salespeople into seasoned professionals. This transformative course uses real-world challenges to shape individuals who excel in sales. It teaches them to build relationships, plan territories, strategize sales, analyze performance, and close deals with finesse.
COURSE OVERVIEW
This training program is designed for every employee of your team who is working in the sales and business development department with the essential skills and knowledge required to excel in the competitive business landscape. The comprehensive course focuses on developing effective sales strategies, building strong customer relationships, and enhancing customer-centric approaches to drive revenue growth and achieve exceptional results.
LEARNING GOALS
After completing the training program, participants will achieve the following learning outcomes:
- Participants will master negotiation techniques, improving their ability to achieve win-win outcomes and successfully close deals and contracts
- Participants will gain a comprehensive understanding of the modern sales landscape, including market dynamics, trends, challenges, and opportunities
- Participants will be equipped with the skills to develop effective sales strategies, set achievable targets, and make data-driven sales decisions to drive revenue growth
- Participants will learn to adopt a customer-centric mindset, understand customer needs, and provide personalized solutions, leading to increased customer satisfaction and loyalty
- Sales and marketing heads, managers, and department personnel will learn effective sales team management techniques, fostering a motivated and collaborative team environment
COURSE CONTENT
Module 1: Customer Empathy Map
- Explore types of brand promises
- Explain consultative selling and GUEST model
- Create a customer empathy map and customer touchpoints
- Explain the difference between customer service and customer experience
Module 2: Gain Attention and Understand Customer Needs
- Empathize the significance of first impressions
- Apply LEAP model for trust and rapport-building
- Understand elements of Communication and apply 7Cs of Communication
- Apply effective attention-grabbing techniques and Practice active listening
- Identify the needs of the customer through the right set of questions and observations
Module 3: Understanding the Gap
- Apply Power words and FABing
- Explore the Science of Persuasion
- Explain common motivation factors
- Provide tailored solutions that are relevant to customers
Module 4: Suggest and Thank you
- Apply Feel-Felt-Found technique
- Practice effective closing techniques
- Apply upselling and cross-selling techniques
- Empathize the importance of long-term relationships
- List different types of objections and ways to handle them effectively
Module 5: How to Handling Difficult Customers with Positive Attitude
- Describe power circles
- Apply negotiation techniques
- Apply SBI technique of giving feedback
- Explain various techniques of assertive communication
- Apply techniques for dealing with angry or upset customers
- Differentiate between solution-centric and problem-centric mindset
Module 6: Sales Terminologies and Business Acumen
- Describe common Sales terminologies
- Describe the basics of Digital Marketing
- Calculate key metrics: Walkin, Conversion, ABS, ABV, ASP
- Explain the impact of upselling and cross-selling on important metrics
Module 7: People management
- Set SMART goals and guide the team to meet them
- Explore various team personalities and motivate them
- Conduct effective performance reviews and provide constructive feedback to team members
Module 8: Corporate etiquette
- LinkedIn Profile Optimization
- Meetings etiquette and Dress code
- Email etiquette and Telephone etiquette
TARGETED AUDIENCE
- Mid-level staff and front-liners from the sales and business development department
TRAINING APPROACH
Through a blend of interactive learning techniques, our program ensures an engaging and immersive learning experience. The key elements of our training approach include:
- Case study analysis
- Activity-based learning
- Coaching and mentoring
- Assessments for each module
- Discussion-based presentations
- Demonstrations and practice exercises
- Live projects supervised by industry experts
Program Venue and Schedule
- Date : 16th March 2024
- Venue: Kathmandu
- Duration: 2 Days Workshop
- Cost: NPR.15000+VAT
CONTACT US TODAY:
For further information reach out to us at
Contact Number: +977 – 9801898004 (WhatsApp)
Email: training@frontline.com.np
FAQ’S
CONTACT US TODAY:
For further information reach out to us at
Contact Number: +977 – 9801898004 (WhatsApp)
Email: training@frontline.com.np