An important aspect of a quality system is to work with unambiguous Standard Operating Procedures (SoPs). The most visible part of life in any organisation is the daily, weekly, monthly, quarterly, and annual cycle of routines, procedures, reports, forms, and other recurrent tasks that have to be performed. They are structured, predictable, and concrete. The systems and procedures thus serve a function quite similar to the formal structure. They make work predictable and thereby reduce ambiguity and anxiety on work.
Frontline Development Center is here to assist you to develop SOP for your organisation. Please contact us and get free consultation regarding it.